gb99b Privacy Policy
At gb99b, the privacy of your personal information is our top priority. This policy provides a detailed description of what information we collect, why we collect it, and how we keep it secure.
Policy Overview
This privacy policy applies to all registered and unregistered users of the gb99b platform. By continuing to use the site, you are considered to have agreed to all the terms of this policy.
gb99b is committed to ensuring a safe and transparent online gaming environment for users in Bangladesh. The personal information you provide on our platform is handled with the utmost care. Through SSL encryption technology, we protect your data from unauthorized access by third parties.
This policy may be updated from time to time. If any changes are made, we will notify you via a clear notice on the platform. The latest version will always be available on this page and will apply from the effective date.
1. Information Collection
When creating an account and using services on gb99b, we collect various types of information. A detailed description of that information is provided below:
Personal Identification Information
- Full name and date of birth
- Valid email address
- Mobile phone number
- National ID card or passport number (for identity verification)
- Current address
Financial & Payment Information
- bKash, Nagad and Rocket numbers
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal records
Usage Information
- Gaming history and preferences
- Login times and session duration
- Bet amounts and results
- Navigation patterns on the platform
Technical Information
- IP address and device type
- Browser type and version
- Operating system information
- Cookies and session data
- Referral source and click tracking data
2. Purpose of Information Use
gb99b uses your information only for specific and legitimate purposes. Your personal information will never be used beyond the purposes listed below:
- Account Registration & Management: Information is processed as needed to create, verify, and maintain your account.
- Identity Verification (KYC): Identity verification processes are conducted regularly to ensure a safe environment and prevent account misuse.
- Financial Transaction Processing: To securely complete your deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
- Customer Support: To resolve your issues and provide assistance via live chat and email.
- Security & Fraud Prevention: To detect and prevent suspicious transactions, use of multiple accounts, or fraudulent activity.
- Personalized Experience: To display game recommendations and offers based on your preferences.
- Platform Improvement: Using analytical data to continuously improve the user experience and quality of service.
- Responsible Gaming: Identifying excessive gaming tendencies to provide timely intervention and support.
3. Information Storage & Security
gb99b uses SSL (Secure Socket Layer) encryption technology to store and transfer all your data in encrypted form. This makes any unauthorized access impossible during data transmission.
Our technical security measures are described in detail below:
Encryption
All your personal and financial information is protected by industry-standard SSL encryption. An additional layer of encryption is also maintained when storing data in the database.
Access Control
Only authorized staff can view your data for specific required purposes. Every access is logged and regular audits are conducted.
Secure Servers
Our servers operate in data centers with the highest security standards. Security is ensured through firewalls, intrusion detection systems, and regular security updates.
4. Sharing Information with Third Parties
gb99b never sells or rents your personal information. Sharing information with third parties is conducted only in the specific circumstances below and under strict conditions.
Information may be shared with third parties in a limited and controlled manner in the following circumstances:
Payment Processors
Necessary information is shared with bKash, Nagad, Rocket, and relevant banks to complete your financial transactions. This information sharing takes place entirely through encrypted channels and is limited solely to processing transactions.
Legal & Regulatory Obligations
gb99b may be legally required to provide information in response to court orders, legal processes, or legitimate requests from government authorities. Before any such disclosure, we always seek advice from a legal advisor.
Technology Service Providers
Technology service companies that assist in operating the platform (such as hosting services and analytics tools) may have access to limited and anonymized information. These companies operate under our strict data protection agreements.
5. Cookies & Tracking
The gb99b website uses cookies and similar technologies to improve the user experience. Cookies are small text files stored in your browser that help remember your preferences on your next visit.
Essential Cookies
These cookies are essential for operating the core functions of the platform. They are used to maintain login sessions, ensure security, and save form data. Disabling essential cookies will disrupt some important functions of the site.
Analytical Cookies
These cookies collect information to understand how users interact with the site. The data collected is completely anonymous and is used only to improve the quality of the platform.
Functionality Cookies
These cookies are used to remember your language preference, theme settings, and other personalized choices. You do not need to set the same preferences again on your next visit.
Cookie Control
You can delete or block cookies at any time from your browser settings. However, please note that disabling essential cookies may cause some functions of the gb99b platform to not work properly.
6. Your Rights
You have some important rights regarding your personal information on gb99b. We respect these rights and are committed to helping you exercise them.
Right to Access
You have the right to know what information we hold about you and to receive a copy of that information. Upon request, we will provide the information within a reasonable time.
Right to Rectification
If any information about you is incorrect or incomplete, you can request that it be corrected or updated. This can be done through your account settings or directly via support.
Right to Erasure
In certain circumstances, you can request that your personal information be deleted. However, due to legal and regulatory obligations, some information may be required to be retained for a specific period.
Right to Object to Processing
You can object to marketing communications or certain types of data processing. We generally respond to such requests within one week.
Right to Data Portability
You have the right to receive your data in a structured and commonly readable format. This request can be made through the support team.
Right to Restrict Processing
In certain circumstances, you have the right to request that the processing of your information be temporarily restricted.
To exercise these rights, contact our 24/7 live chat support or send an email to [email protected]. We provide assistance in both Bengali and English.
7. Protection of Minors
gb99b strictly does not allow persons under 21 years of age to access the platform. We do not knowingly collect personal information from minors.
We verify age during the account registration process, and if anyone under 21 attempts to register, their account is not approved. If a minor's information enters our system for any reason, it will be deleted immediately.
If a parent or guardian believes their minor child has provided information on gb99b, please contact us immediately — we will take swift action.
8. Data Retention Period
gb99b retains your information only for as long as necessary. The following policy is generally followed:
- Information for active accounts is retained while the account remains active.
- When an account is closed or deactivated, necessary information is retained for a specific period in accordance with legal obligations.
- Transaction records are retained in compliance with financial regulations.
- Marketing preference data is deleted after you opt out.
- Customer service communication records are retained for a specific period for service quality evaluation.
9. Policy Changes
gb99b reserves the right to update this privacy policy as needed. If any significant changes are made to the policy, we will notify you in the following ways:
- A clear notice will be displayed on the platform.
- A notification may be sent by email to registered users.
- The date of the change will be noted at the top of this page.
- For significant changes, consent may be requested again.
- Continuing to use the site after changes have been made will be considered as your agreement to the new policy.
10. Contact
If you have any questions, comments, or complaints about this privacy policy, or if you wish to exercise your rights regarding your information, please contact the gb99b support team. We provide assistance in Bengali and English via 24/7 live chat and email.
Live Chat
For the fastest assistance, use the live chat on the gb99b platform. Our support agents are available seven days a week, twenty-four hours a day.
Worried about the security of your information?
gb99b's support team is available 24/7 to answer any of your questions.
Contact Support